AVALON MEMORY CARE EDINBURG

Avalon Memory Care was an amazing experience for our mother. From the very beginning the staff was attentive and caring. They genuinely cared for and about her. The kitchen staff made really good smelling food. The facility was clean and comfortable. We were very pleased every time we went to visit.

I went today to schedule a tour for my grandmother. My fiance went and parked his car and waited for me to arrive. A male who was conducting maintenance outside came up to his truck rudely knocked on his window and told him to lower his window. He then stated that he was not allowed to park there even though my fiance explained that he was about to enter the facility to to discuss the program and he proceeded to yell saying that he was the facility and that location belonged to him and that my fiance still could not park there. They yelled back and forth and the approach was so disrespectful and unprofessional ! I cannot believe the audacity this man had ! I will not be enrolling my family in this facility if the staff is going to be this disrespectful! I can only imagine the way they would treat her based on the way they treated my fiance ! ABSOLUTELY NOT !

My dad was in another facility ( will not mention) due to certain circumstances after hospital visit was not allowed to return. !This was at 5pm in the eventing Avalon (Marquita and the staff ) not only stepped up to the plate but they turned it around in a matter of hours!!!! They worked after hours to make this happen and welcomed my dad with open arms and have continued to be a blessing to him and my family I highly recommend Avalon . They are now a part of my family !