AVIR AT ADAMS

This place is just awful. The only good thing is some of the staff is nice. The residents rooms are dirty and old. There are stains everywhere on the carpets in the living quarters and hallways, some of the worst smells I have ever experienced while walking around the complex. I had to answer the front door for medical deliveries as the staff wasn't paying attention even though they were all at the work station. I witnessed the nurses not following proper medical procedures. There's no kind of security and they give out the door codes to anyone and everyone. The food, if you can call it that is absolutely atrocious. The director of nursing there is useless and will just argue with you. One of the staff members told me not to contact a family member and discuss what goes on there! They will talk about how they are under new management, but Avir apparently doesn't care about what goes on at their newly acquired facility. This place should be shut down as it's actively a danger to residents.

Can not get in touch with your loved ones after hours. The main number is not answered and does not transfer to the nurse's stations, so you and your loved one are totally isolated without communication. The cafeteria is empty. They do not encourage socialization. I have seen no social activities. It looks nice, but lots of problems.

This is NOT a good place to put your loved ones who need 24 hour care. Numerous times they have left my loved one in their pee and poop FOR HOURS. I asked a month ago that he gets shaved and I FINALLY found a caring CNA to shave him. They don’t get him up for meals and they don’t shower him regularly. They have labeled him a troublemaker for speaking up for himself. THIS PLACE NEEDS A MAJOR OVERHAUL IN MANAGEMENT AND ALL STAFF.