Belterra Health & Rehab
2170 N Lake Forest Dr, McKinney, TX 75071, USA
(972) 542-5500

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Full Description
BELTERRA HEALTH & REHAB is a premier skilled nursing community with 103.0 beds offering 24-hour skilled nursing care and rehabilitation services in the Dallas-Fort Worth area. Our experienced team provides compassionate care tailored to each resident's unique needs, including assistance with activities of daily living, medication management, and personalized care plans. Residents enjoy comfortable accommodations, nutritious meals, engaging activities, and a warm, supportive environment that promotes independence and quality of life.
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Google Reviews (12)
The stars are for those who I felt went above and beyond. Rest in Peace, baba. I know you hated it here but you had some great experiences too. I love you! Hugs, -Bol
I would not recommend Belterra to anyone who cares to put their loved one in a healthy environment as they recover. Medications come hours late, meals are left bedside for extended periods of time after completion (ie, they'll take away your dirty plates when they deliver your next meal). Patients who need assistance with hygienic care are left without assistance for extended periods of time. The nursing staff is dishonest, uncaring & unequipped to do their jobs well. But at least they can say the building looks nice from the outside.
I recently had a stay here in July to August for broken ankle. Now am not elderly nor sick but if I was this is not the place to stay. The rehabilitation center was excellent very professional and caring group of people. The 4 stars or for themThe lady over the group friendly and wonderful. My nurses and CNA were great but the food well i uber eats most days.Whomever in that kitchen don't care or they not giving them much to work with. The rooms Ok I think they are under staff here. They need to update procedures on contacting staff when you need them it took at less 15 minutes to get help First comes CNA who finds out your problem and has to go tell the nurse which is another 5 minutes. bad if you really need help you better forget it. This was my first rehabilitation and hopefully last. Next time I will do way more research for a center. Careful on your medication know what you take they tried to give me pills I know I didn't need i came in taking 10 pills due to asthmatic and diabetes they tried to add 10 more pills that I refused to take which they didn't like. Over all if you can deal with bad food,understaffed and long wait but want Excellent rehabilitation it a good place to go and yes be in your right mind and aware of what's happening.
Quality Score
Carley found serious concerns about medication delays, response times, and basic hygiene standards that families described as unsafe, though some praised the rehabilitation team's professionalism.