Brookdale Collin Oaks

We had to transition my Mother in Law into the memory care community at Brookdale Collin Oaks and the staff has made this very hard time much easier on our family. The nurses and front office staff have been amazing and have cared for my mother in law like they would their own family. They have gone above and beyond to make sure she is comfortable and well taken care of. The staff is very professional and the community is very clean and well maintained. I highly recommend this community.

I looked at several communities before selecting Collin Oaks. My father likes the family atmosphere and assistance he gets here. The community is easy for him to navigate being one story. When His care needs change, the nurse and staff quickly accommodates. The administrative staff is visible and has an open door but the entire staff is welcoming and sincere.

My Mom has lived at Brookdale-Collin Oaks for a year. It has been a very good experience. She is well cared for, the staff are friendly and seem to genuinely care about the residents. My Mom has slight dementia, is hearing impaired and has a speech impairment, yet everyone is very patient with her. They take time to greet her, speak loudly in her ear so she can hear and understand, etc... Of particular mention is the activities director, Lola and the concierge, Pam. They both look after Mom and makes sure she is involved and Mom seems to have a special connection with each of them. At her previous residence,Mom was unwilling to leave the facility on excursions. However, at Brookdale-Collin Oaks, the staff there has earned my Mom's trust, and now she leaves the facility often for activities and looks forward to the next outings. Great job!