BROOKDALE MONTEREY
5204 Elgin Ave, Lubbock, TX 79413, USA
(806) 788-1919

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Google Reviews (5)
We have trusted two family members to the expert care of Brookdale Monterey over the last 10 years. The care team at this facility is beyond measure. They truly love their family of residents and their family members. The staff takes time to know the residents and their individual needs. The food is delicious, the nurses administer medications without flaws and the activity staff are energetic and fun! Trust your loved one to these beautiful and caring people. We have no complaints or regrets after 10 years of experience. That is extremely rare.
Standard facility on the outside but what is inside makes All The Difference! The people who work at Brookdale Monterey are so compassionate, not only to the residents, but the families making these hard decisions and transitions. Spacious & clean rooms and dining areas. Thoughtful 'memory stations' and an Activity Calendar busier than most teenager's schedules :) HIGHLY RECOMMEND!
If you have a loved one needing memory care, please go visit Brookdale! The entire staff here is top notch! Not only does your loved one receive excellent medical care, they receive excellent emotional care as well. These staffers truly care about their residents and they make a huge effort to get to know them as people. They are a wonderful support for the family as well. The facility is very nice, clean and the activities are great.
Quality Score
Carley found families consistently praised the exceptionally clean, welcoming environment and compassionate care, though staffing levels and housekeeping consistency were occasional concerns.