BROOKDALE RICHLAND HILLS 2

Making the decision to place a loved one in a care facility is one of the hardest decisions one can face. I visited nine facilities until I entered Brookdale, Richland Hills, and felt immediately at home. As we made this transition, every question or challenge we had was answered by the staff with kindness and a solution. The one thing I never considered was how much my husband would improve. He has now been here for a year, and has such good friends who look after each other. The happiness and friendships he has developed at Brookdale have enhanced his life so much. The staff is so kind and caring. I do not know what we would do without them.

This is the 3rd assisted living we have moved my dad to this year. We truly feel as though the staff CARES. They are about his overall health, comfort, and happiness. Stephanie in sales went above and beyond to help us get my dad settled and had a kind and caring ear when we met. Rebecca and Christina - the health directors that I work with are amazing. They are so kind and want the best quality of life for the residents. The employees who work with the residents daily are always so calm and kind. I am so glad that we found this place, they have allowed me to take the "caretaker" hat off and enjoy visiting with my dad and not having to worry about the rest. And best of all, my dad will tell anyone who listens that he is happy here. Thank you, Brookdale staff.

I live in the neighborhood and this facility has consistently ignored my request that they pick up their trash. It gets thrown outside the bin and rots, smells and is probably a medical waste situation. Animals get into it and it get blown into the neighborhood yards. If they can't even manage their trash I can't imagine trusting my loved ones care to them.