BROOKDALE SHERWOOD
3939 E 52nd St, Odessa, TX 79762, USA
(432) 362-5006

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Google Reviews (5)
When I began looking for a new community for my aunt, Brookdale Sherwood went above and beyond. Kristie stayed late to provide me with a tour of the community. She even met me at my job to bring by and pick up paperwork. Kara and the nursing staff have been great in keeping me informed of my aunt's prescription needs as well. Staff recognize my family and address us each time we visit my aunt. At the previous facility, my aunt called daily with concerns and upsets. Since her arrival 1.5 months ago, she has only had positive comments. I had meals with her there and have been impressed with the food. I very much appreciate the cohesive teamwork of the staff. Each person helps out, even if it's not his or her "hired job". Thank you guys for providing a community of fellowship and comfort for my aunt. I know she appreciates you guys as we do!
I thought my dad was taken care of. Instead, he was video taped by an employee and posted on Tik Tok for over a month before anyone turned this employee in! So many rules and regulations broken and sadly we didn't know this until the week of dad's passing. So sad family has no recourse for violations such as this! Find another place for your loved ones!
Mom has been at Brookdale for several years now, and I could not ask for a better place for her. I know that she is safe there. Love the staff, just wish the food was a little better. Christina, Barbara, and MyLeah are all dolls, who go above and beyond to care for my high maintenance mom!
Quality Score
Carley found families consistently praised the spotless, welcoming environment and compassionate care, though some noted staffing challenges and communication gaps during their experience.