BROOKDALE WILLOWS SHERMAN

It’s been almost one year since I moved mom from her home of 17 years. The staff, from the start, made mom feel welcome and secure. They are very supportive and understanding with mom’s mental well being (dementia). Over the last several months the team at Brookdale are always striving to involve mom in activities/events. The staff has also welcomed mom’s little schnauzer, Princess Polly, into the community. Everyone is attentive to mom’s needs and Polly’s too. Thank you!!

Please don’t put your loved ones in this place, I have a witnessed verbal as well as physical abuse, such as caregiver throwing cloths over the residence, head, letting them wander around aimlessly until they hit the wall, I have witnessed employees Using marijuana or vapes around the residence and there is no HR there is no actual people for anyone to get in contact with because they all defended each other and they only see the residence as money.

Brookdale Willows has been a very pleasant experience for my family and my mom. When you walk inside you immediately feel welcome and at home. My mom is very picky about food and she always talks about how great the food tastes. The staff have always been available for questions and help. Brookdale Willows just has an overall wonderful feeling.