Carrara

I’m not sure words am an even express the gratitude my husband and I feel for the staff my husbands mom has received. Unfortunately in August we found ourselves needing to place my husbands mom in a rehab facility all the while knowing this would most likely turn into a long term care. We were so overwhelmed and worried about where she would go and the care she was going to receive. We all hear so many horror stories and it’s so hard to trust anyone with your loved one. Let me just say behind every great leader you have a great staff. John Berg is that director here and has been so amazing. If we have questions, concerns, need anything he is always available and takes care of things with the utmost respect. Her rehab went amazingly well and far exceeded our expectations. They were able to get her to do things that her other therapist or home health couldn’t get her to do. She still even ask about if she has rehab that day. Let’s talk about the nursing staff our mom has, they have been nothing short of amazing. They all are so helpful and attentive to each patient. Mom has found her favorite, she say he/she is her favorite after each one leaves her room. Don’t get me started if one hasn’t been seen in a while she may forget a lot of things but out of the blue she’ll ask about them and wants to know where they are. She has even got a few to warm up to her. Some used to just come in give her meds and walk out now they come in sit on her bed and slowly give her meds and talk to her, it’s so sweet. Her head nurse Elizabeth takes care of making sure she’s getting the care she needs. You know things are amazing when you can send a text for something like needing your loved one ready for an appointment and you don’t even need a reply because she will handle it. They all love our mom even when she does something silly you just want to shake your head in frustration they just laugh and redirect her. If we need to take her out for something we surely get a “where are you taking mama, bring her back” as she gets a hug. It puts a smile on your heart knowing how loved she is. Now I have to say we are just a little sad as we are saying “see you around” as we transition her to the long term care side she will have a new team of nurses. It has already been so amazing. Her new head nurse Chaz has walked her through the process and has helped her, as well as my husband and I, get settled in due to change is not easy for her. We are really looking forward to working with this new team of nurses. I’m sure mom will find her way to visit her other nurse and as they all said they will make their way to her. The daily activities are a welcome distraction and she enjoys going and making new friends. Alpa has been amazing at encouraging her to attend even when she doesn’t want to go. Her favorite activity is Bingo and Bible study. All this to say John has an amazing team who love their patients and their families. Stay connected with them and get to know them you will find lots of laughs and occasional warm hugs. Thank you Carrara Staff Family, Love you 💕💕💕

I just moved my mom into Carrara about 3 weeks ago and they have been so fantastic. Nikaia and Tamara helped me so much by expediting my mom’s move, getting her into a PERFECT room that will set her up well for long term. The nurses (shout out to Gertrude!), aides, cleaning staff and even the cosmetologist are sweet and seem trustworthy. It speaks volumes when mom consistently says “everybody is so NICE here”. Thanks guys! Keep up the good work! We look forward to spending her time here at her new home.

The facility is very nice with an Impressionist Art motif. However, the food service is unevenly scheduled and the staff sometimes seems distracted. My wife was there two months recovering from NPH. In the end, she had a successful rehabilitation and has made outstanding progress, thanks largely to the wonderful corps of therapists and the caring help of focused nurses. I recommend Carrara for patients with proactive families who interact with all phases of rehabilitation. Special thanks to Kathy, Pooja, Pradip in Therapy; Samantha, Sherrie, and Tish in Nursing; and Pearline in Records.