COLONIAL MANOR ADVANCED REHAB & HEALTHCARE

I visited my sister there for a week in November 2023. I was impressed by how it smells! There were no smelly areas in hopeless! I was met by a very nice beautiful lady at the front desk and all the nurses, CNA's and staff really seemed to take care of my sister and everyone was very kind to me!Thank you for all your help.

My parent was a respite stay for 3 days. I provided them with all her meds, diagnosis and list of emergency contacts. They never gave my parent their meds including insulin throughout her stay. I had a nurse rush me to sign a list of those meds which I thought was odd come to find out from my parent and reviewing the camera footage they never gave those very important meds. They had me sign to lie and cover their rears to protect themselves. The nurses appeared lost and disorganized although they were kind upon meeting them. If you chose to use them for respite care you need to be on them. You also need to be sure to tell them to bathe your loved one. My parent was never given a bath or even a sponge bath while there. They never told me you had to give them permission. Don't assume like i did that it's included (why wouldn't it be rt?). You'd think they'd at least contact you after day two to ask "hey we'd like to give your parent a bath and noticed the line for consent was blank." It's just common human decency. She was filthy when I picked her up and wearing the same pajamas they changed her into after the first night. The facility is newly renovated and is warm and inviting but the care at least with my elderly parent was neglectful and unlawful in respect to her meds. They also contacted me that they had evaluated my parent for physical therapy and were going to set up her schedule for treatment. I had to inform the therapist my parent was a 3 day respite care stay. Why that wasn't in her chart beats me. I'd hate to think of the condition she would have been in had we stayed away from home any longer than the 3 days.

I have send my mother for short term therapy.. for 4 times but this time around they really disappoint me on couple of areas... no communication between the nurses, therapist giving the wrong therapy on my mom. Leaving my mom unattended falling from the wheelchair, not showering or cleaning patients after every other day.. I wonder if nurses and administration oy shower them self every other day.. wearing the same freaking underwear for 3 days straight.. no hygiene on that facility.. but only good thing there good for is charging for the stay