CYPRESS CREEK REHABILITATION AND HEALTHCARE CENTER

Cypress Creek has been a Godsend to us! My mom was stuck in another rehab facility after breaking one hip, then breaking the other hip. It was terrible, and it took me 9 months to get her out, but I finally was able to get her to Cypress Creek. It is clean, beautiful, and the staff is amazing. She is finally doing PT regularly and said she actually enjoys it - words I NEVER thought I would hear from her! She enjoys the activities each day and has made some friends. The food is much better than the other place where she lost a lot of weight. The communication is amazing, and all the services that come in are well organized. A podiatrist, eye doctor, dentist, psychiatrist, counselor, haircuts... they all come there on a schedule. PT is in-house staff. If your loved one needs short-term rehab or long-term care, this is the place to go! I feel SO much better, and my mom is doing so much better than she was! Highly recommend!

The facility appears to be clean and well-organized; however, the communication between staff and patients' families is severely lacking. They make numerous promises but fail to deliver on most of them. During my tour, I was given a lot of information and assurances, but in reality, very little of it was accurate. My husband had barely been there for two hours when I received a call to pick him up. The staff seems to lack patience with patients, and overall, I was very disappointed with the service provided. Wont recomend such place ever.

What a lovely location! The staff is very friendly and helpful, and they take great care of my father. He feels seen — which is very important to me, and honestly, to him as well. He’s not someone who makes a fuss, and they’ve noticed that he’s a bit shy. They take the time to check in on him, ask if he’s okay, or if he needs anything, which I truly appreciate. I’m very happy with the care he’s receiving during his short-term stay. Big thanks to Chastity for being especially kind!