DEERBROOK SKILLED NURSING AND REHAB CENTER

⭐️⭐️⭐️⭐️⭐️ Deerbrook Skilled Nursing and Rehabilitation has been wonderful for my dad. Devin Johnson was referred to us by our case manager Payton @ Kingwood Medical Center. Devin came and met with us all at the hospital to explain everything clearly and helped us feel confident in choosing the right place. Devin’s “counterpart” Quartisha made the actual admission process so easy—The staff are caring and attentive (especially Ciara & Tiara), and we’re so thankful for the support our family has received here! The only area for improvement I would say is answering call lights more quickly & having more attentive nursing staff, especially on weekends and nights.

My mother stayed at Deerbrook Skilled facility for a month for physical therapy which was very good. At the beginning there were a couple of glitches but were quickly resolved in a prompt, caring manner. Overall my mother was well cared for and I felt she was fine on days I was not able to visit. The facility was kept clean, no foul orders. Most of her time was spent either in off-site dialysis or physical therapy, not much time for the extra activities, but attended a few. Most personnel were kind, caring and very helpful answering my questions. My mother felt comfortable here and stated that if ever a skilled facility is needed again she would not mind returning.

This place was a horrible disaster, my mother went there for rehabilitation and was injured by the staff, she received 15 stitches and 18 staples from Memorial Hermann because of CNA putting her to bed and she was cut by the metal on the bed. The staff and management has a huge problem with communicating with each other. My mother complained about the food being disgusting, so I took her food. The majority of the staff is rude, unprofessional, uncaring, lazy and pathetic, does not take accountability or responsibility, pass the buck, starting at the head with Tangela(admin) Danielle (social worker) Monica (wound care nurse) Jennifer (nurse) they will lie to your face with a straight face. Kudos to Shane, Anna, Kelley, Rosalyn, Sameria to be able to work amongst such and not become like them. My brother and myself were there every day but couldn't be there 24hrs. If you have anyone in this place keep a check on them. I would have given this place no star. My Mama said she wouldn't want her worst enemy to go there if she had one.