FIVE POINTS NURSING AND REHABILITATION

The building is beautiful. Unfortunately, the care is awful. They are short staffed all of the time. There are a few good people but most can careless. We have someone with my mom most of the time because don'tchange them frequently and feed them. Tray are just left sitting when you can't feed your self. We couldn't make it during the ice storm, when I made there my mom was soaked and had a open sore. No one there had noticed it. The would not return the nurses calls for orders over the weekend.

THIS IS RIDICULOUS! NO ADMIN running the facility no structure! My uncle is a decorated veteran he should NOT be treated as a NUMBER! He needs physical, speech, occupational THERAPY! Where is the ombudsman’s when you need THEM??! VETERAN AFFAIRS!! HELP MY UNCLE! SHORT STAFFED all the way around! This is NO WAY a VETERAN should live out is golden years! SLACKERS!!!!

My wife Suarez was under Five Points care in Desoto Tx and they were very professional and caring staff. I am very grateful to all the staff for providing the best care. I highly recommend Five Points in Desoto to anyone who is looking for a place to care for their love one.