HILLCREST ASSISTED LIVING
831 S El Camino Crossing, San Augustine, TX 75972, USA
(936) 275-0222

Care Levels Offered
Payment Types Accepted
Details
Pricing
Amenities
Medical Services
Nutritional Offerings
Languages
Google Reviews (5)
Hillcrest has come a long way and things keep getting better by the day! Wonderful management, hardworking and trusting staff, yummy food and so many fun things to do in the activities department. I hope if you have time, you give Hillcrest AL a visit for yourself!
Since I have been visiting and getting to know the inner workings of this place I am very disappointed. There is always something that needs fixing and the facility vehicle is always in the fire lane to where their patrons have to walk or roll to get to their ride. They have refurbished several rooms while some have carpet that looks like it’s been soaked in coffee. And some have been waiting on equipment that was supposed to be there when they moved in for year or so. These folks need love patience’s and care they deserve it. Since my original post things have truly improved. There are no longer vehicles in the fire lane and picking up and dropping off has been made much easier. The lead staffs attitude has also improved.
Hillcrest AL proudly accepts Medicaid via the Star Plus waiver. They are 1 of 3 in the state of Texas that accepts Medicaid also! Such a great resource!
Quality Score
Carley found families consistently praised the beautifully maintained, welcoming environment and caring staff, though communication and care consistency drew some mixed feedback.