NEW HOPE MANOR

This place is amazing! All of the staff is very attentive from the nurses desk (Andrea, Suzy, Marsha etc.) to the floor (Jerry, Austin, the twins, Jo, Patricia etc.) It is clean. The staff is loving and caring. Being in this industry takes a special calling and New Hope Manor has it! This is a family! (corporate we need to keep them all happy, so they stay!)Of course you must have an amazing behind the scenes team to make the floor so outstanding! Lily, Suzanne and Suzanne thank y'all for being so awesome! Don't let me forget to mention the wonderful Activities Dept., those two girls running it are above and beyond fantastic! Almost forgot physical therapy! They rock! Thank all of y'all at New Hope for taking such great care of my mom and always being on top of all of her needs! It truly means the world to me to know I don't have to worry about her and when there is a concern y'all (especially Andrea her hall nurse) are always a step ahead of me!

Our experience with NHM has been the sweetest and most comforting journey. When you drive by, you’ll see a smaller building that appears a little older but when you go for a visit, you’ll meet the kindest and most attentive care team! Whether it’s dining, therapy, office, maintenance, activities or nursing & CNAs, every team goes out of their way to care for my mom with incredible respect and professionalism. I’m so very thankful I found this special place!

My father was a resident at New Hope Manor for a little over a year. From day one we felt welcomed and cared for. My dad soon began calling New Hope Manor “home.” This alone was a huge testament to the level of comfort he felt in such a short time. I’d especially like to recognize, Perla and Maria, two of the most genuine, caring, hard-working, compassionate people I have ever encountered--they are the best of the best! Kay, the social worker, went above and beyond many times for my dad and our family. Lily, the director of nursing, is on top of her staff and is very professional. April, the activities director, is great, loves her job, and loves the residents. My dad always looked sharp--hair, beard, etc.--Lori and the in-house salon is top-notch. The cleaning staff kept the facility looking and smelling great. My dad had no complaints on the food--he loved it and they were always generous with whatever he wanted. Joe and his maintenance staff were always kind and helpful. Overall, we are very pleased with our experience, and would highly recommend New Hope Manor.