REMINGTON TRANSITIONAL CARE OF SAN ANTONIO

I turned 64 while I was recovering from open heart. I was at Remington for several days and I kept my eyes open. I rated it 5 stars for the following reasons. I noticed the staff, was friendly and ready to assist you immediately (or as soon as they can, after helping others). When or if you have a concern, the day nurses jumped on it. The night nurses would pass along the concerns if any (knowing they are limited on resources). I only encountered one nurse that was rude (I thought) or came across that way. She should learn to listen more and be nicer/warmer to her patients. My meds and insulin were delayed, almost like she did it on purpose and waited for me to go to sleep. The other night nurses, already took care of my meds by 7-8pm. I didn’t dare question her about any of it. However, KUDOS, to the staff. As for the food….wow! No weight loss here. I only had one bad meal, otherwise I felt like I was on vacation in a five star hotel. That team out did themselves on food creativity, meal planning and staging the food on the plate. The staff was helpful and incredibly nice. Kudos! Kudos! Kudos! The drill team (lol), known as the therapists. I enjoyed the camaraderie between them. Some made me giggle (I needed that); some pushed, but were not pushy. The individuals that worked with me, were very kind and they listened, especially when I had an issue with the assignment. I had my ups and downs, but they were always encouraging. Again another KUDOS for this group. If you have any questions regarding anything about this letter, you’re more than welcome to contact me.

The facility is beautiful. They accommodated family. The nurses were kind, compassionate and took great care. It was the most difficult time ever... but this place made it more comfortable and I am grateful 🙏

Top Notch Staff from housekeeping, kitchen, maintenance all the way to physical therapy, nursing & nurse assistants. All do their jobs very well & professionally. Without them, I would never have been able to recover as well as I have. My heartfelt thanks to them all.