SHERIDAN MEDICAL LODGE

There are so many reasons I'm satisfied with the care my mom is receiving at Sheridan medical lodge. From the very beginning, Wendy was incredibly informative and kind, which made the transition so much easier for our family. Lupe in the business office has made everything, simple and stress free, my mom's nurses have been absolutely amazing! Everyone from the director Crystal to the housekeeping dept seem genuinely happy, and the positivity shows in the way they care for the residents. They are so patient with my mom even on the days she doesn't want a shower, and they always keep me informed if there are any changes. The therapy department is phenomenal! We've had difficult experiences with therapy at other location in the area, but at Sheridan, my mom has truly flourished. Therapy keeps her moving, engaged, and motivated, and we've seen such a positive difference. Mary at the front desk is the sweetest, she always answers the phone in the kindest way and greets you with a warm smile. Those small touches mean more than people realize. It truly means so much to know they take the time to thoroughly pair your loved one with the right roommate, that alone makes a world of difference. I truly can't express the amount of stress Sheridan has lifted off our Family. We are beyond grateful for the care, compassion, and dedication shown to my mom and to all of us.

"My dad was moved from the nursing home without any consent from me. Even though I have POA, they only called me the day they were moving him. They have no compassion for people, which is not what their mission statement says. Please, do not put your loved ones in this nursing facility." Dealing with Richard was stressful.!!! When you trust a facility to care for a loved one, a lack of communication or organization from the top can feel like a betrayal of that trust.

The facility has an exceptional PT program. Many personnel, from janitorial services to the on-site doctor, are professional and perform their job with excellence. However, avoid this facility if you need timely pain control. Overall, you will not receive your medicine in a timely manner in which you asked; it will take up to 2 1/2 hours to receive authorized medicines.