SORRENTO

I just wanted to take a moment to recognize Felicia Cantu, the newest addition to the team. From the very first interaction, she made me feel welcomed, understood, and assured me that my dad would be taken care of. Her professionalism, kindness, and attention to detail are outstanding. It’s clear the company made an excellent choice bringing her on. Felicia goes above and beyond to make sure everything is handled smoothly, and her positive energy makes every experience better. I’m genuinely grateful that she’s part of the team now — she’s already made a noticeable difference. Highly recommend Sorrento Rehab for your loved ones.

I would like to express my deepest appreciation for Felicia Cantu, the Admissions Coordinator, and Brenda Padron, the Business Office Manager, at my grandmother’s nursing facility. Their dedication and outstanding service have made a tremendous impact on our family. From day one, Felicia provided a level of care and professionalism that immediately put us at ease. She guided us through every step of the admissions process with patience, clarity, and genuine compassion. Her ability to make a stressful situation feel manageable is truly admirable. She treated my grandmother with respect and kindness, and it showed in every interaction. Brenda has been equally remarkable. She handled all our financial and paperwork concerns with efficiency, transparency, and care. She took the time to make sure we fully understood every detail, and she always made herself available whenever we had questions. Her professionalism and supportive attitude made everything so much easier for our family. Together, Felicia and Brenda are an incredible team. Their warmth, communication, and commitment to residents and families prove that they truly care about the people they serve. We are extremely grateful for their guidance and compassion throughout this journey. If you are seeking a facility with staff who genuinely go the extra mile, Felicia Cantu and Brenda Padron are perfect examples of excellence in their roles. Thank you both for your outstanding service and for taking such thoughtful care of my grandmother.

I visit Sorrento often for coordination of patient care, and each time I have recieved a warm reception by knowledgeable staff. The facility is well kept, consistently clean and the decor is inviting. I am especially grateful for social worker Vanessa. She is organized, highly knowledgeable and accountable. Her workmanship and accountability make the difference for patients and providers alike!!