ST CATHERINE CENTER

My mom was here for three months the staff members and nurses were friendly and competent but as with any other place of long term care,24 hour by the bedside care is impossible, so longer wait times on call bells and such. Overall it was a pretty good place. Maybe three stars, until our discharge when the hospice service -we had been informed -would readmit us (my mom ) decided not to. It was Friday. No medical equipment ie. Oxygen! Toilet etc. No Dr. Nightmare! But the social worker, Tracy and the nurse manager Amanda really stepped up and handled business. Thank you guys for helping us and going above and beyond! We really appreciate the effort you gave for our transition.

My elderly mother had a knee replacement and after 3 months of rehab at St. Catherine's, she was released to her home. She had dark purple urine burn over her private area (including inner thighs) and sores all over her backside. The home health workers were surprised at my mom's terrible condition. Broke my heart my mom was treated so poorly. I couldn't visit with her because of covid outbreak. I experienced poor communication in finding out how my mom was doing. She had vomited and had diarrhea one night. I called to find out what was going on on with my mom. Her nurse was busy at the time so I left my name and number for her to return my call. I never received a call. I spoke with my mom every night on the phone. She told me she would push the nurse button when she needed something but a lot of times it would take an hour or more before a nurse would show up.

My father just arrived for hospice care. So far, nice quiet place. The nurses have been very nice. A coffee bar, family room and snacks avbl