SUNDARA OF ROUND ROCK

A good friend recommended this place for my mom, and the director was very helpful in getting us set up. They really made me feel like everything was going to be okay. Unfortunately, once my mom stayed there, they did a very poor job handling her medications. Her doctor sent over the orders, but because they couldn’t get their fax machine to work, they refused to give her the medication. My mom shouldn’t have been denied her meds just because their fax machine wasn’t working. I also asked multiple staff members if they knew how to switch out her oxygen tanks, and everyone confidently said yes. But when it actually needed to be done, suddenly no one knew how. My sister had to drive in from Dallas just to switch it out because the staff wouldn’t do it. It was incredibly stressful. I left her there hoping for some peace of mind, while I was out of town for work, but instead it caused even more worry. My mom is elderly and a heart patient, and they didn’t take any of that seriously. Do not recommend this place if your parent has significant medical needs—they are not equipped to handle that level of care, despite claiming they are.

I really needed a place I could trust in sending my beloved family member. I was referred to Sundara by a dear friend who had her mother attend this facility for times she’s needed to be away. I just have to be open about my worries and that this facility contracts employees without appropriate background checks. I am under the understanding they have multiple employees who have extensive and very SERIOUS charges. I do not and will no longer be allowing family/ friends or anyone I know attend this facility. Everyone should be very vigilant and do your work before ever allowing this to happen. It’s a true shame!

Sundara Senior Living has been a true blessing for our family. It’s not just the facility itself—it’s the incredible staff inside that makes all the difference. From the moment my dad arrived, they have treated him with the utmost care, kindness, and respect. Every staff member goes above and beyond to ensure he is comfortable, engaged, and well cared for. What truly sets Sundara apart is how accommodating they are for families. Navigating this stage of life with a loved one isn’t easy, but they have been so patient and understanding, guiding us through the transition with compassion. Knowing my dad is in such good hands gives us immeasurable peace of mind. If you're looking for a place where your loved one will be treated like family, I can't recommend Sundara Senior Living enough. They are simply outstanding!