HERITAGE CONVALESCENT CENTER
1009 Clyde St, Amarillo, TX 79106, USA
(806) 352-5295

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Google Reviews (5)
They took such wonderful care of my mother for the roughly 2 months she was there, such caring and compassionate people. Mom felt at ease there and she loved the caretakers and nurses as did I. The night she passed they set a bed up for me so that I could be there for her, they are just wonderful, they made sure I was OK while I was there with mom. I will never forget the love they showed my mother and myself.
This used to be a decent place but the level of care has decreased substantially since new management or ownership took over. My father was here and all was good for a while. But recently staff has been neglecting him, he is almost blind so needs more assistance. Has fallen and hit himself because no one would come to assist when he called. Seems like administration doesn't care if you complain. Why wouldn't you try to make things better for your staff and patients? Luckily my family was able to move him. He is much happier at the new place. I would NOT recommend this place right now for your loved one. So sad to see because it used to be a decent place.
My mother went there for 10 days, she was very weak and needed therapy. The staff was great and helped her get her strength back;they also were very caring and helpful. My mother was able to go home and do her day to day activities with ease because of the individual attention Heritage gave her. The administration is absolutely wonderful they give the residents hope for the future.
Quality Score
Carley found serious concerns about medication management, attentiveness, and neglect of resident needs, though some families experienced compassionate care and successful rehabilitation outcomes.