PARSONS HOUSE LA PORTE LP

I will be the first to say I know nothing about this place up until today. I know nothing of the care and/or staff here other than what I witnessed with a coworker driving westbound on Fairmont at about 11:10am. While heading to lunch, we witnessed a lone resident walking approximately 10 feet from the road, in the parking lot. She had gray hair, a gray long sleeved shirt on, and a pink walker, the type that has a seat on it. Having close family that works in the medical field, and also having elderly grandparents that I have helped care for, this can be an extremely dangerous situation. Some patients are suffering from dementia and Alzheimers and aren't aware of the imminent dangers that can be posed when neglectful staff unknowingly allow a resident to leave the building. She appeared to be very confused and I made sure she wasn't accompanied by a staff member or family member before calling the facility to inform them. When someone finally answered the phone, I made them aware of the situation, to which they responded that they weren't aware of the events taking place. I know in other states, facilities can be fined heavily by the state for this. My hope by posting this is not to slander the business, it is to make people aware of what was witnessed, whether it is a family member of the resident, staff possibly trying to cover up, or for a state official to come in and investigate. Perhaps cameras were on site as that could help. I hope that this poor lady is alright tonight and that she didn't suffer and emotional or physical damage due to the circumstances.

I don't know much about the care. I was going to send my mom here and I gave them 1000.00 and the room want quite ready yet. Within 2 days I realized it cost more than I could afford to pay off the staff passed out her meds. I told them I wouldn't be able to put my mom there, they kept my 1000.00. I talked to the 2 madin ladies for intake and was told there was no refunds, even though my mom member spent one night there.

This place is the best!! They take excellent care of my mother. The staff is caring and available, and my mother loves them. I’m there 3 to 4 times a week at all hours and have never seen anything that worried me.