AVIR AT PETAL HILL

I have never written a review in my life but I just had to with this place, I was dropping off a DoorDash full of food and personal care for a ladies mother who is staying in this nursing home. I waited at least 5minutes until a lady slowly walked to let me in while’s she’s scrolling on her phone, I let them know I had to deliver the order to a certain older lady in their care and they immediately were mad about it and tried to take the bag and look through it as if they wanted to take things from her. I didn’t let them and offered to take it to her and the poor lady was just laying there staring at the wall with the tv on, nothing in the room, very empty, quiet and sad. There were 2 black ladies there mid 20s or 30s who were very careless and rude, as soon as I left the room I heard one of the ladies just rudely letting the lady know she had a delivery not sure what she said but she raised her voice. I have never seen anything like this, this is very sad and disgusting behavior from the employees who should not have a job working with elders if they have no compassion nor enthusiasm for it and they don’t even try to hide it. It just seemed very draining and unwelcoming in this place. I wish I knew the names of these ladies to have them fired, DO NOT bring any of your elders in their care, this facility is wrong for keeping LAZY and uncompassionate workers like this. This place needs to be looked into. Shame on these employees.

Th most unsafe nursing home I have ever seen. I don’t know how they are still even open. Administration is unprofessional and doesn’t care about resident health at all. Nurses didn’t treat my family member, follow MD orders, or follow basic nursing procedures. Overall neglect in so many areas.

The nurses are very firm but they do their job by the book. The only thing I would say is they need to bring the menus to the room so that my parents know what they are getting only because they were given pork when it was addressed to not feed them pork or shell fish.