BROOKDALE WAXAHACHIE

Great people worth y there

We had to move our 92 year old dad to assisted living at the end of January this year. He was no longer able to be safe by himself, but still able to be mobile. We honestly wished we would have moved him here sooner, but it was one of those decisions that was hard to make. He loved living there! The staff was wonderful and so kind and caring. And, the food was great! My dad was a foodie and loved the food. Unfortunately, my dad passed away in May, but he had a great 3 months at Brookdale. Thank you all for how you cared for my dad.

My mom has been here since May 2022. Until six weeks ago her care was awesome. Something has changed and made this facility subpar. We have complained five times about mom not being bathed and her room smelling. They blame hospice but if hospice doesn’t do the job, then this care facility is suppose to do the work. I can’t imagine what mom would look like if her care was left entirely up to Brookdale staff. I asked to speak to the two who are in charge and one was in a meeting and the other has a 2.5 hour phone call. I will update this review if things get better or worse. Also, if I am able to speak to Amy or John and get some resolution. Please do not leave your parents here or anywhere without daily visits from family. If you skip a day…things always get worse.