THE BROADMOOR AT CREEKSIDE PARK

DON’T CHOOSE THIS PLACE! My father in law was here and it was a horrible experience for him and us. The PT team was great, plus the RN who checked him in. That was IT for positives. The first morning, we found him with his breakfast tray and he hadn’t been raised up, so he was choking on his food and he had spilled his coffee on himself and his tray. He was left in soiled and soaked diapers for long periods of time. My husband came in and found his clothing and bedding soaked because of this. Another day my husband said he was there for 6 hours and no one came to change him, after being advised this needed to be done every 3 hours. He didn’t receive his scheduled showers and we were lied to when we inquired with the aide about it. There was NO proactive care…the only way things got done is if we asked and that meant you better be there all the time. My family was devoted and stayed the majority of the day. The lack of care here is very disheartening and I would not recommend this place to anyone! Just HORRIBLE!

Broadmore at Creekside Park is not the Plaza on Central Park. Some of the equipment is outdated and the nurse’s assistants need some extra training on customer care. That said, most of the nurses are on top of there game. Zaneta is by far the best nurse in the building. She is on time with my meds and checks in to make sure I’m ok. The Physical Therapy team is amazing. I have worked with Brian and Ashton who are both amazing!! They definitely make sure you are taken care of and are comfortable. They say the best time to eat crow is when it is still warm. I feel compelled to share my experience in the past few days at the Broadmoor. When I first came to the Broadmoor I was not impressed and just wanted to go home. Since my arrival I have been impressed with the people and the level of care by so many people. People like Dr. Gucci, Jorah, Rhonda, Crystal and so many others that I can’t remember their names. The nurses and assistants are so busy but find time to make me comfortable. Thanks to all the people on the 2nd floor at the Broadmoor for your first class service!!!

We have been so impressed with this facility for my mother. The therapists are great and really support and work on functional goals to regain independence. The facility is beautiful and very clean. Any concerns are addressed promptly. Staff are caring and compassionate. I would highly recommend this facility.