THE PAVILION AT GREAT HILLS

Pavilion at Great Hills has proven an exceptional choice for my two elderly parents. The apartments are clean and well laid out. The food is tasty and the menu varies daily. Most importantly, the care and staff that provide it are top tier. The primary nurses, Krystal and Latrice, have regularly demonstrated a personal and individual level of concern. They are very organized and seem to know all their patients by name. The director, Jane, is responsive and has always made time for my concerns. Care provider Mimi has remarkable patience and seems to treat my parents like personal friends. Pricing is within my parents limited budget. I would recommend Pavilion to any of my friends and family looking for a place for their own seniors.

Jean, Executive Director is a prime example of a Positive Professionalism and Good Leadership. Crystal RN Nursing Charge, is quick to assist her nursing staff with a positive and patient attitude. Mike from maintenance department works together with the nursing staff to assist the residence where they need assistance. Tyia, Charge of the Memory care unit is quick to jump and assist her nursing staff and always has A welcoming approach to her that residence feel comfortable around. Ms. Norris, the morning receptionist has a welcoming smile on her face and is quick to assist anyone that walks through The pavilion doors. All staff from administration to nursing, kitchen staff and housekeeping do great with the residence. I recommend The Pavilion at Great Hills to anyone that is looking for a Professional and Caring environment for their families.

I have the pleasure of spending many hours at the Pavilion, both as a care partner and as a friend of a resident. I can truly say that "they care." Jane A., the Executive Director, works tirelessly to ensure the best care for each resident. Her dedication is seen in the countless hours that she spends at the Pavilion. The same can be said of the other leadership team. But the real difference is when you see the residents engaged and smiling. I get more friendly greetings, such as :"Hi, how are you?" "It's a beautiful day, isn't it?" from the residents at the Pavilion than from any other senior living community. I highly recommend the Pavilion for your loved ones.