THE VILLAGE AT GLEANNLOCH FARMS

The staff and care here was phenomenal. My dad had to stay here for a couple of weeks to get therapy post surgery. I cannot express enough how helpful and kind the staff were not only to me but also to my dad. During my father's stay he and my mom celebrated 59 years of marriage; with the help of Debora and the staff, we were allowed a special visitation were we could visit with him and also decorated a designated area for my parents to have their anniversary dinner together. It is truly special to be acknowledge and to be given compassion during a difficult time when a loved one has to be away from their home and family. We appreciate everyone at The Village at Gleannloch Farms, from the people who manage the reception area, the janitorial staff, the nurses, therapists, social workers, coordinators, nutrition staff and the head of departments responsible for my father's care, EVERYONE treated us beautifully. Thank you very much for making my dad's stay as bearable as possible.

The people here did a good job with my mother. She needed a place to recover after an illness and was here for a month. Things weren't perfect but the people work very hard and are quick to address gaps. There is top down and bottom up accountability here. Very professional. They offer a few low cost, pay as you go services such as people who socialize and feed meals or a beauty shop. I'd bring my mom back here if she needed it.

After "research shopping" around almost everywhere (Houston, Austin, Dallas, Ft. Worth, Reno, Las Vegas, San Francisco, Montana, northern Idaho, Spain (where I once lived), Portugal, Costa Rica, Panama, etc.) for over a year, I decided to move to the Village at Gleannloch Farms in Spring, TX. Living in Texas has numerous advantages for several reasons, not the least of which is world class medical care, great food, a conservative lifestyle, tax friendly, genuine hospitality, etc. Not to mention the freedom of not having to worry about the daily grind of home ownership. Every day that passes confirms I made the right decision moving into the Village at Gleannloch Farms. Since vacancies at VGF are infrequent, I'm pleased I "waitlisted" for an accommodation of choice rather than having to "settle for less" waiting for a force of circumstance. While moving is never fun, I received extraordinary assistance from the Plant Ops team, who are extremely dedicated to ensuring my new home was inviting and comfortable. At the Village, I've already met and have been welcomed by many of my new neighbors, invited to join the many unique interest groups and activities, in addition to the special events. The full service and casual restaurants serve a tasty variety of menu selections. While the other choices I researched claim to provide exceptional care in principle, it's extremely rare to find a staff that actually lives the commitment. From the Executive management to the execution level, the staff are accountable to and are recognized and rewarded for providing "extraordinary" dedication in all aspects of the care they provide. No exceptions. Frankly, the Village feels like the right home at the right moment. It's the most optimistic and excited I've felt in far too long. Rare indeed!