Twin Rivers Assisted Living And Memory Care

We all want our family members to be healthy, happy and living independently. George Barrett (friend) owns a business called Joy Senior Living Services and offers his service free of charge. I contacted George to help me locate a senior living community that would be best for my Mother. George contacted me and said Twin Rivers Assisted Living and Memory Care in Richardson, Texas is a perfect place for your Mother. After my family and I met with management in 2022, we knew George was right. The Staff really cares about you and your family. We knew the transition into Assisted Living was going to be emotional and challenging at the same time. Twin Rivers Management made the transition so special for my Mother and our family. The unconditional love and support that is bestowed upon my Mother and our family is amazing! The minute you walk through the doors of Twin Rivers, you feel the spirit of love and happiness. The bright and cheery decor along with happy residents playing cards, attending happy hour, movie hour, church services and invigorating exercise time. As a society and especially in Retirement communities, it is extremely important to have the human interaction! Twin Rivers knows how to provide the many meaningful activities that make the Residents feel special and loved! Twin Rivers sets the bar really high for the level of care and attention to detail they provide. My Mother receives excellent care each and every day. Everyone at Twin Rivers is so respectful and very attentive to any questions you may have regarding maintenance, billing, health, etc., and the Chef even meets with Residents to gain input regarding meal plans. Nancy Harvath, Executive Director hires a staff that truly loves and cares about people and knows how to interact with the resident and their family members. We love the staff: Wayne - Sales Manager; Carlye - Wellness Director; Charlie - Chef; Diana, Danielle, Nolan, James, Housekeeping Team, Caregivers Team, Kaitlyn, Mona, Robert and Jass. We appreciate and love the entire Twin Rivers team who show up for work every day and love what they do. Many blessings to each of you. Thank you and keep up the great work!

If I could give a minus score I would. Our Mom was treated horribly for over 3 years. I was gullible and thought Twin Rivers personnel and the Hospice company were trustworthy. When we moved her it was amazing to see her change after getting away from Twin Rivers. Keep your loved ones far away from this horrible place.

My mom has been in the assisted living area at Twin Rivers for 4 months and has just moved to the memory care side. The staff is wonderful and caring. The whole place from the food to the cleanliness and open bright atmosphere is all I could hope for. It gives me such peace of mind knowing my mother is happy and well taken care of. I’m so glad I chose Twin Rivers in Richardson to care for my mom at this hard transition in life with dementia. They all made it so easy and smoother than I ever expected.