WINDCHIME AT THE VILLAGE

Such an amazing place for loved ones. After we knew we had to have assisted living for our mom we toured several places. Windchime was so welcoming and caring. The choice was obvious. Our mom has been a resident for almost a year and a few employees always stand out. Linda Kay in house keeping is always so sweet and caring. Most days she washes everything again with a smile on her face, a positive attitude, and a kind word. Jen up front is always available to answer all of my many questions and suggest ways to help my mom. Heather has been a rock for my mom since day one. She always takes time to see my mom and give her a hug. What a blessing to have Heather now up front and loving the staff, residents and families the way she does. She’s always available to answer questions and give me much needed support. If anyone is looking for a loving, caring place with amazing staff, Windchime is a must! Thank you for loving my mom and family!

It seems we are never prepared for the moment we realize help is needed to best care for our resilient Parent(s). When I found myself having to search for an assisted living facility for my mother-in-law, I knew it wasnt going to be easy. Of course we wanted the Best place available, yet we also wanted one that was close to my wife and I. When comparing the list of assisted living facilities in the hill contry area, I was amazed to read so many positive reviews for Windchime at the Village. What stood out most were the praises on the Staff at Windchime and how so much care, dignity and kindness had been shown and received in the care of their loved ones. When I called Windchime, I was propted to Marketing (faciltaing new residents) and waited to leave a message. I was caught by surprise when I heard a welcoming voice thanking me for calling Windchime and asking how she can help me. I started to explain our situation to Heather (the welcoming voice) and by the end of the conversation we had set up an appointment and I felt thankful that my wife and I were not alone in going through this new chapter in life. Our mother has been a resident/family member at Winchime for about 3 months now. She has a beautiful room, delicious meals, wonderful freinds...and a team of caring staff for support. I must say, Heather did not only made sure our mom was cared for, she also made sure we were OK. Heather was there every step of the way providing her knowledge, her professionalism and her Kindness. Thank you Heather for your commitment to caring for the people around you and for making a difference in our family. With so many other staff that go above and beyond the call of duty at Windchime, I feel I need to also acknowledge Jack who workes evening shift. There have been many incidences where I have been both a witness and the recipient of Jacks "Joy of Life" attitude and kindness. Jack, you have a heart a gold and a contagious smile. You make a difference. Thank you Windchime for your commitment to provide excellent care and excellent housing (the remodel to the facility is beautiful). Also, I would like to add that the partnered Doctors and Doctors staff that see clients at Windchime are amazing as well. My wife and I are grateful for the care and support Windchime has provided to all my family. Thank you!

Windchime was a God send for us in a very difficult transitional time for my Mom. We did not realize, initially, that we were not equipped to give her what she needed in that moment. We met with Heather and explained our situation. She too has been a God send for us as we had hard decisions to make and with her help, we were able to navigate things much easier. Mom has been there since late September. The staff has been great with her and she has made friends and thrived both socially and medically. We are hopeful that she might be able to move over to an apartment soon and live more independently. Heather has been amazing at providing ideas, options and information so we can do what is best for my Mom. Heather works tirelessly to juggle facility issues, resident issues, literal "fire drills", and the list just goes on. I have no idea where she gets the energy, tenacity and kindness to do what she does, but she is an amazing woman and we appreciate her so much!