WINDSOR QUAIL VALLEY POSTACUTE HEALTHCARE

Nice looking facility on outside. Does not have staffing to meet the needs of patients that are fall risks and needing rehab. Had to withdraw our loved one and return to care at home since the family was doing all the care in the facility. Whenever call button was pushed, it took over 40-50 minutes for a response. Administrative team tried to rectify situation but there was no resolve.

I want to extend a heartfelt thank you to Windsor Quail Valley Post Acute Rehabilitation Facility for their outstanding care and service. This is a fantastic facility with kind, compassionate, and professional staff who go above and beyond to ensure patients feel supported and cared for. I recently referred a friend to this facility, and they were so impressed by the exceptional staff and quality of care that they chose to admit their loved one. They have been incredibly pleased with the level of attention and kindness provided, which speaks volumes about the dedication of the entire team. Thank you for your outstanding customer service and healthcare. It’s comforting to know that facilities like Windsor Quail Valley exist, where patient well-being is truly a priority. I highly recommend this facility to anyone in need of post-acute rehabilitation care!

I am currently looking for a long term care facility for my aging parent. I've looked at several facilities and Windsor stood out as exceptionally. The staff is friendly. The admissions director was on point and was able to answer all my questions to my satisfaction. The area was very easy to get to and it's in the area where I live. All in all its at the top of my list of long term facilities.